Privacy Policy
Privacy Policy
ALENCOURT respects the privacy of visitors to its website and is committed to protecting the personal information you provide to us.
This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR), as well as applicable laws in France and the European Union.
Data Collected and Purpose
Personal Data
During a purchase, account creation, or contact request on our website, we may collect information such as your name, shipping address, phone number, and email address.
This data is necessary to process your order, ensure delivery, communicate with you, and provide effective customer support.
Payment Data
Payments are processed by secure third-party providers. ALENCOURT does not store complete bank card information on its servers.
Browsing Data and Cookies
To improve your experience on our website, we may collect certain browsing data, including IP address, device type, browser used, pages visited, and interactions with the website.
This data is used for analysis, optimization, security, and personalization of the user experience.
Use of Data
Order Processing
We use the information provided to properly manage your purchases, order confirmations, shipments, deliveries, returns, and customer service requests.
Communication and Marketing
If you provide your consent, we may use your email address to send you offers, updates, commercial information, or news related to ALENCOURT.
You may unsubscribe from these communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Website Improvement
Browsing data and cookies allow us to analyze website usage, improve our pages, personalize certain content, and optimize the shopping experience.
Sharing Data with Third Parties
Service Providers
We may share certain personal data with partners necessary for the proper functioning of our business, including delivery services, payment providers, email providers, analytics tools, marketing platforms, and technical services.
This information is only shared when necessary for order processing, website operation, or the provision of our services.
Legal Authorities
In accordance with applicable laws, we may share certain information with competent authorities when required by law, judicial decision, or regulatory obligation.
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, modification, disclosure, or accidental destruction.
Your data is retained only for the time necessary for the purposes described in this policy unless the law requires a longer retention period.
User Rights
In accordance with the GDPR, you have several rights regarding your personal data:
Right of Access
You may request a copy of the personal data we hold about you.
Right to Rectification
You may request the correction of inaccurate or incomplete data.
Right to Erasure
You may request the deletion of your personal data, subject to certain legal or contractual obligations.
Right to Object
You may object to the processing of your data in certain cases, particularly for direct marketing purposes.
Right to Restriction of Processing
You may request the temporary restriction of the use of your data.
Right to Data Portability
Where applicable, you may request to receive your data in a structured and readable format.
Withdrawal of Consent
You may withdraw your consent at any time when processing is based on such consent.
To exercise these rights, you may contact us at the following address:
Email: contact@alencourt.com
Cookies and Tracking
Our website uses cookies and similar technologies to improve the browsing experience, analyze traffic, personalize certain content, and optimize our services.
You may configure your browser to disable or limit the use of cookies. However, some website functionalities may not function properly if cookies are disabled.
Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes related to our practices, services, or applicable legal obligations.
The date of the latest update may be indicated at the top of this page. We recommend reviewing this policy regularly to stay informed about how we protect your data.
Contact
For any questions related to our Privacy Policy or the processing of your personal data, you may contact us:
ALENCOURT
Email: contact@alencourt.com
Address: 27 Avenue des Champs-Élysées, 75008 Paris, France